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Browser Support

The Olark chatbox widget that is installed on your website is tested to work with the following browsers:

Desktop

  • Chrome
  • Firefox
  • Microsoft Edge
  • Safari
  • Opera

Mobile

  • Chrome for Android 4.4 and up
  • Chrome for IOS
  • Safari for IOS 8 and up

Both Olark Classic agent chat (chat.olark.com) and the new chat interface (app.olark.com) work in modern versions of Chrome, Firefox, Microsoft Edge, and Safari.

Please provide the domain name where your Olark live chat is installed.
Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
If you see specific error messages, banners, warnings, notices, etc., please let us know here.
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