Send a message to visitors based on a marketing campaign

This guide will walk you through  using our Olark API to send a message to your visitors based on the page they're on.

You can include a simple link in your marketing emails that will trigger a chat rule to proactively engage your site's visitors.

Using the Javascript API

1. Include a custom url in your email blast or tweet for your customer to click. Something like http://example.com/#who-wears-short-shorts
2. Insert the following code below your existing Olark embed code:

<script  type="text/javascript">
if (location.hash === "#who-wears-short-shorts") {
    // expand olark chat box
    olark('api.box.expand');
    olark('api.chat.sendMessageToVisitor', {
      body: "Hey! I hear you are interested in short shorts. Me too!"
    });
}
</script>

This example expands the chatbox if a visitor arrives on the url http://example.com/#who-wears-short-shorts and sends them the message "Hey! I hear you are interested in short shorts. Me too!"