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Recent posts

(Video) How we bootstrapped a 10,000 customer business

In this video, our founders talk about starting a bootstrapped business and the challenges they faced.

Olark
December 12, 2018

All posts

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Olark’s Accessibility Journey: Annual Report for GAAD + the Messy Middle
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Books for Moms in Higher Education Administration and Leadership
Sep 5, 2022
Salesforce and Olark Live Chat Integration: Tips & Use Cases
May 19, 2022
Olark’s Accessibility Journey: Annual Report from GAAD
May 19, 2021
Olark’s Accessibility Journey: how our people and our values pushed us to build better products for all
Dec 11, 2019
From 0 to 10: Making the “right” decisions
Nov 7, 2019
Why you (yes, you, the CEO) should be talking directly to customers
Oct 3, 2019
Starting remote employees on the right foot
Aug 28, 2019
From 0 to 10: Our bumpy (but worth it!) road to a co-created culture
Aug 14, 2019
Dos and don’ts for building a remote team: Lessons from a hiring manager
Aug 7, 2019
From 0 to 10: How we built an unconventional Silicon Valley startup
Aug 7, 2019
From 0 to 10: Starting a business by solving our own problems
Jul 25, 2019
Beyond CSAT: Choosing (and using) the right metrics for your customer service team
Jul 12, 2019
How a 5-stage design thinking framework helps our small team solve customer problems
Dec 26, 2018
How we define Customer Service: The sweet spot between sales and support
Dec 19, 2018
Build Your Own Support Survival Kit
Dec 12, 2018
(Video) How we bootstrapped a 10,000 customer business